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SHIPPING & RETURNS
Shipping Policy
Processing Time
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Orders are typically processed and shipped within 1-5 business days from the date of purchase. Please note that processing times may be longer during peak seasons or promotional periods.
Shipping Methods
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We offer the following shipping methods for domestic orders:
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Standard Shipping: Estimated delivery time is 5 business days within USA
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Tracking information will be provided once the order has been shipped.
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Please note that delivery times may vary depending on the shipping address and customs procedures, and we cannot guarantee specific delivery dates.
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Delivery Methods
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Local Delivery (within 10 miles): Enjoy doorstep delivery within a 10-mile radius for a flat rate of $10.
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Extended Delivery (beyond 20 miles): For destinations beyond our local radius, we offer delivery for $20
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Pick-Up
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Pick-Up: Prefer to collect your order yourself? We offer free pick-up at our location.
Return & Exchange Policy
we strive to provide our valued customers with the utmost satisfaction and exceptional fragrance experiences. While we are currently unable to accept returns or issue any refunds due to professional reasons that cannot be flexibly accommodated, we are committed to resolving any issues that may arise.
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We understand that unforeseen circumstances or individual preferences may occasionally lead to concerns or dissatisfaction. In such cases, we encourage customers to reach out to us directly. Our dedicated customer support team is here to listen, understand, and work closely with you to find the best possible solution.
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While our return policy is currently under development, we eagerly anticipate a future where hassle-free returns without any charges become a reality. We are continuously working hard to improve our processes and enhance customer convenience.